This year’s most popular goals of employers large and small are to manage new legal risks, reorganize staff for best efficiency/future growth, and manage human capital for improved cost savings. The following checklist provides framework to suggested 2011 initiatives.
1. Identify and control emerging legal risks.
More than 20 areas of statutory and case law have changed in the last year alone. Government audits can newly be random rather than triggered solely by complaint as before. Fines are a vehicle for government fundraising. Employers must not only get compliant as cost control but must also gain reasonable care certification from 3rd party expert analyst. New ISO practices are emerging for HR. Discreet compliance reviews are available to provide essential investigation plus affirmative defense certification. Avoid using non-profits in this role as they are not lawfully eligible to advocate on your individual behalf and can only advocate for their memberships on the whole.
2. Reassess HR needs.
With the wealth of HR/OD resources available, the best way to safeguard your HR initiative is to ensure no idle time and to ensure you have secured the appropriate change management resources. This is not a time for old school thinking and rote maintenance behavior. This is time for invention and transformation. Have full time resources for full time needs maintenance. Draw upon external experts to suggest and design change.
3. Enjoy the ROI, cost savings and future planning benefits of employee assessments.
Deploy testing that predicts employee performance and learning needs throughout the life cycle: pre-employment, advancement, change, trainability and exit, at a minimum. Personality profiles do not get that done. In baskets, role plays and job simulations provide meaningful data. Expect at least a 100:1 return on your investment. Reject instruments that fall short.
4. Create and enforce a lifelong learning culture for leaders.
Leaders who burn out or who miss opportunities to transform others are toxic to your environment. Leaders should be seen learning. Trainers should be seen learning to train. Leading and training are not “common sense.” Commitment to external education sources is critical, but speaker seminars are the least effect learning venue. Consider learning workshops in your environment at which real-time case studies can be explored and resolved to better apply learning and safeguard time away from work.
5. Stay in touch with employees to monitor engagement, troubleshoot, facilitate and be proactive.
Proactive solutions are typically 5-10% the cost of reactive solutions. Accept that what is past may or may not be prologue.
External resources can provide outstanding facilitation to these action items, and please think of HRS during your proposal process. 3rd party objectivity, specialist research, multi-employer relevant case studies and flex talent bring value added your internal time simply is not licensed to bring, no matter how competent and no matter how dedicated. The collaboration between internal and external talent is a powerful force.